Terms and Conditions

These terms and conditions define the booking and cancellation procedures applicable to all services offered by INDIE GROUP, operated by SAS INDIE GROUP, whose registered office is located at 104 Rue du Tibouren 83350 Ramatuelle, registered with the Fréjus Trade and Companies Register under number 89868230700035.

Any booking implies unconditional acceptance of these terms and conditions.

2. Booking Procedures

Bookings can be made:

• Via the establishment’s website;
• By phone;
• Via a partner platform.

A booking is only considered final after:

• Written confirmation (email or SMS);
• And/or payment of a deposit when required.

The establishment reserves the right to refuse or cancel any booking for legitimate reasons (force majeure, technical incident, prior inappropriate behavior, etc.).

For certain bookings (groups, events, VIP tables, high season, etc.), a deposit or bank imprint may be required.

The deposit is collected and deducted from the final bill.

In case of late cancellation, the deposit may be retained as compensation.

4. Cancellation Terms

Individual Cancellation

Any cancellation must be made at least 24h before the booking date and time.

After this deadline:

• The deposit will be retained;
• Or a flat fee of  150€ per person (from 24th of december to 5th of january : 250€ per person may be charged in case of bank imprint.

Group Cancellation (from [X] people)

Any modification or cancellation must be made at least 24hours before the service.

Otherwise, the establishment reserves the right to charge:

• 50% of the expected amount.

5. No-Show

In case of no-show without prior cancellation:

• The deposit will be retained;
• Or the expected flat fee will be charged.

Any delay exceeding [15 / 30] minutes may result in the table being released, without entitlement to compensation.

The establishment cannot be held liable in case of cancellation or modification due to a force majeure event (exceptional weather conditions, administrative decision, technical incident, strike, natural disaster, etc.).

Information collected during booking is used solely for reservation management and is processed in accordance with applicable regulations, including the General Data Protection Regulation (GDPR).

These terms and conditions are governed by French law.

In case of dispute, exclusive jurisdiction is granted to the courts of the jurisdiction where the company’s registered office is located.